Being a non-assignment office, payment is due at time of treatment. Payment can be made by cash, cheque, debit, Visa, or MasterCard. We will submit all dental claims on your behalf (electronically when allowed) to your Insurance carrier. You will be reimbursed either by direct deposit or by cheque (depending on the arrangement made between you and your insurance carrier).
Our goal is to maximize your insurance benefits, but please remember that your insurance policy is a contract between you, your employer and the insurance carrier. The patient is ultimately responsible for their account, and any discrepancy regarding reimbursement will be between you, the patient, and your insurance carrier. Unfortunately, due to the multitude of Insurance plans and changes that regularly occur, we cannot keep track of the changes to your plan on your behalf. It is the patient’s responsibility to alert our office of any changes, i.e. deductibles, percentages, fee guides and yearly maximums with different year to year dates. Due to this, we encourage you to be familiar with your benefit limits and the “particulars” of your policy. We do our best to provide you with accurate coverage estimates based on the information you have made available to us. However, we have no way to guarantee the actual terms of your insurance policy. Please note that not all procedures offered, required or requested are covered by your insurance carrier.
A 3% professional courtesy reduction is applied when fees over $300 are paid in full by cash, cheque or debit 48 hours in advance of the scheduled appointment.
If you have any questions regarding your insurance benefits, please don’t hesitate to call our office at 604 826-8087.
