Being a non-assignment office, payment is due at time of treatment. Payment can be made by cash, cheque, debit, Visa, MasterCard or American Express. We will submit all dental claims on your behalf (electronically when allowed) to your Insurance carrier. You will be reimbursed either by direct deposit or by cheque (depending on the arrangement made between you and your Insurance carrier).
Our goal is to maximize your Insurance benefits, but please remember that your Insurance policy is a contract between you, your employer and the Insurance carrier. The patient is ultimately responsible for their account and any discrepancy regarding reimbursement will be between you the patient and your Insurance carrier. Unfortunately due to the multitude of Insurance plans and changes that regularly occur, we cannot keep track on your behalf. It is the patient’s responsibility to alert our office of any changes, i.e. deductibles, percentages, fee guides and yearly maximums with different year to year dates. Due to this, we encourage you to be familiar with your benefit limits and “particulars” of your policy. We do our best to provide you with accurate coverage estimates based on the information you have made available to us. However, we have no way to guarantee the actual terms of your insurance policy. Please note that not all procedures offered, required or requested are covered by your insurance carrier.
A 3% professional courtesy reduction is applied when fees in excess of $300 are paid in full by cash, cheque or debit 48 hours in advance of the scheduled appointment
If you have any questions regarding your insurance benefits, please don’t hesitate to call our office at 604 826-8087.
Request an Appointment
Give us a call at 604-826-8087 or click one of the options below.